Refund Policy
We want you to feel confident about your purchase.
This travel planner is a digital product, delivered instantly after checkout. Because of the nature of digital downloads, all sales are generally final once the files have been accessed.
When refunds may be granted
We’re happy to review refund requests in the following cases:
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You were charged incorrectly
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You received the wrong product
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You experienced a technical issue that we’re unable to resolve
If any of these apply, please contact us within 7 days of purchase with your order details, and we’ll do our best to help.
When refunds are not available
Refunds are not provided for:
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Change of mind after download
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Not using or opening the files
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Expecting a physical product (this is a digital download only)
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Compatibility issues with personal devices or apps not listed as supported
Processing fees
If your order was part of a free offer with a small processing fee, that processing fee is non-refundable, as it covers payment and delivery costs.
How to contact us
If you have questions or concerns, please reach out to our support team at:
We’re always here to help and want you to have a smooth planning experience.